What was the best thing about being on the Queensland Government Digital Graduate Program?

The best part of being part of the Queensland Government Digital Graduate Program has been the incredible support from both my workplace and mentors like Deb and Hindun. As a graduate, the opportunity for professional development has been unmatched. My colleagues are extremely encouraging, always eager to share their expertise and guide me in making the most of my time in the program. Whether it’s helping me shape my career direction or providing feedback to improve my applications, there’s a constant atmosphere of support. The program fosters a culture where people genuinely invest in your growth, recognising potential and empowering you to succeed.

Do you think the program helped speed up your career?

Absolutely! The graduate program accelerated my career development significantly. I began by working alongside an AO6 Senior Environment Coordinator, who shared her vast knowledge of the system landscape and helped me master the responsibilities of her role. Even though I spent only a short time in the environment space before moving into Change Management and Transport Management, I gained key foundational insights into workplace processes. Being "thrown in the deep end" allowed me to quickly acquire new skills, which was crucial in landing a temporary AO5 position just five months into the program. Looking back at my resume and cover letter, I’m incredibly proud of my growth. The competencies I’ve developed are exactly what I need to continue progressing in my career.

What’s your job about?

In my current role as an Environment Coordinator (Transport Management), I’m responsible for overseeing SAP system changes to ensure they meet the required standards and procedures. I’ve developed a strong understanding of system change requirements, the ITIL foundation, and the tools used by the government to maintain accurate records. This role involves working directly within the SAP system and daily issue resolution, ensuring smooth operations and compliance with standards. This role has provided some technical experience (use of SAP) and a general understanding of the way changes are implemented and I would highly recommend it as a starting point for graduates.

What’s your background?

My background is in operations and customer service, complemented by a Bachelor of Business and experience maintaining the financial aspect of my partner’s business.

Could someone with a different background do your job?

Definitely! I started with no prior knowledge of the IT space, but my business degree opened doors for me in this field. While having a basic understanding of IT can be beneficial, it’s not essential. What’s more important is the ability to leverage your unique skills and expertise. Combining business knowledge with IT or another specific function can position you as a subject matter expert in your area.

What’s the coolest thing about your job?

The coolest part of my job is the continuous support and encouragement I receive. Whenever things feel like they’re getting stagnant, someone always directs me to new learning opportunities or suitable positions to apply for. This constant motivation helps me stay focused on growth and keeps my career moving forward.

What are the limitations of your job?

Usually, I’d say the only limitations are the ones you put on yourself. But working in government entails a whole lot of red tape – and for good reason. It’s worth noting that government are passionate about innovation and encourage upskilling, but its very important to be aware of the boundaries you are operating in.

3 pieces of advice for yourself when you were a student:

1. Say yes to as many opportunities as possible.
2. Embrace discomfort and see it as a path to growth.
3. Always show up as the best version of yourself—you never know who’s paying attention.